TRAIN ME EDUCATION PTY LTD TERMS & CONDITIONS

These Terms and Conditions (“Agreement”) govern your participation in any in-person or online courses provided by Train Me Education Pty Ltd (“TME”), including mat and reformer Pilates certifications. By enrolling in a course, you agree to the following terms:

Scope of Information

All course materials, discussions, videos, presentations, and any other content provided by TME are proprietary. You may only use this content for your personal development and education. Reproduction, distribution, or commercial use without written consent is prohibited.

Recordings

Recordings of TME courses are only allowed if agreed to in writing by TME. Recordings must not be shared beyond the agreed limits. Unauthorised use or distribution is prohibited.

Confidentiality

You must keep all proprietary information confidential and not disclose it to anyone outside the course for any reason other than your personal learning.

Liability Disclaimer

TME, its owners, and staff are not liable for injuries, damages, or losses resulting from participation in courses or application of course content. You are responsible for your own actions and outcomes when applying learned techniques.

Intellectual Property and Non-Compete

All TME content is protected intellectual property. You may not create, produce, or sell similar courses, workshops, or materials within 12 months of your purchase without written consent. Violations may result in legal action.

Withdrawals, Refunds, Deferrals, Digital Options, and Extensions

No Refunds: All course fees are final. No refunds will be provided under any circumstances, including change of mind, personal circumstances, medical issues, or feeling overwhelmed by course intensity.

Deferrals: Deferrals to future intakes may be considered at TME’s discretion. If approved, your place in the current intake will be forfeited.

Digital Option: If you cannot attend in-person course days, TME may provide access to the equivalent content via TME.Digital. This is at TME’s discretion and does not replace the obligation to complete all course requirements.

Extensions: Extensions for submissions, practical requirements, or course completion can only be granted with prior written approval from TME administration.

Termination of Enrolment

TME may terminate your enrollment at any time, at its sole discretion, without refund or compensation. This includes breaches of policies, disruptive conduct, or failure to meet course requirements.

Medical Circumstances

Medical issues, including illness or injury, do not automatically entitle participants to refunds. Alternative options such as digital learning or deferral may be offered at TME’s discretion.

Course Intensity and Commitment

Courses may be intensive. Feeling overwhelmed or underestimating the time and effort required does not entitle participants to refunds, deferrals, or extensions unless specifically approved by TME administration.

Access Limitations

Course access may be limited in duration and may be terminated if TME discontinues operations.

IP Address Policy

Online course links are valid for a single IP address. Sharing links or accessing from multiple IP addresses is prohibited and may result in legal action.

Late Submission Fees

Late submissions incur fees: $50 for the first 24 hours late, plus $15 per day thereafter. Fees must be paid before certification can be awarded.

Makeup Sessions

If you miss in-person course days, you may:

• Catch up via TME.Digital, or

• Organise a makeup session with your Educator at $400 AUD per 3 hours.

Submission Attempts and 1:1 Intensives

You have up to 3 attempts per submission. Four or more attempts require a 2-hour 1:1 intensive with the head educator at $300 AUD to review feedback and help achieve a passing grade.

Required Submissions

All theory, quizzes, practical work, and apprentice hours must be completed to pass the course and receive certification.

No Guarantee of Certification

Completion of the course does not guarantee certification. Additional 1:1 sessions beyond final submissions are at TME’s discretion.

Legal Consequences

Violating these terms, including unauthorized sharing of content, may result in legal action.

Governing Law

These terms are governed by the laws of the jurisdiction in which TME operates. Any disputes will be resolved in those courts.

Agreement

By enrolling in a course, you acknowledge and agree to these Terms and Conditions. Your adherence to these terms is crucial for maintaining the integrity and confidentiality of the proprietary information shared during TME courses.

Contact Information

For questions or clarification regarding these Terms and Conditions, contact TME directly at hello@trainmeeducation.com.au.

Course Availability

TME reserves the right to cancel or reschedule any course, event, or workshop. Participants will be notified and given the option to transfer to another course. Refunds will only be offered if no rescheduled options are available.

Course Content Changes

TME may update course materials, schedules, and curriculum at its discretion. Participants will be informed of any significant changes that may affect the course experience.

Participant Conduct

Participants are expected to conduct themselves professionally and respectfully. TME reserves the right to remove any participant for disruptive or abusive behaviour. No refund will be provided in such cases.

Health and Safety

Participants must adhere to all health and safety guidelines during in-person courses, including public health requirements. TME is not responsible for injuries, illness, or incidents resulting from failure to follow these guidelines.

Force Majeure

TME is not liable for failure or delay in obligations due to circumstances beyond its control, including natural disasters, pandemics, or government regulations.

Privacy and Data Protection

TME collects personal information for course administration and enrollment. This information will be handled in accordance with applicable privacy laws and TME’s Privacy Policy.

Third-Party Services

By enrolling, participants agree to the terms and conditions of any third-party service providers involved in course delivery or payment processing.

Transfer of Rights

Participants may not assign or transfer their rights or obligations under these Terms without written consent from TME.

Indemnification

Participants agree to indemnify, defend, and hold harmless TME, its educators, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from participation in the course.

Communication and Notices

All course-related communications, updates to terms, and important information will be sent via email. It is your responsibility to keep contact details up to date.

Paid Work Policy

Participants may not take paid work related to teaching Pilates until their qualification is fully completed. Breaches may result in disciplinary action and/or invalidation of course hours or assessments.

Severability

If any provision of these Terms is found unlawful or unenforceable, it will be severed from the Terms without affecting the remaining provisions.