Train Me Education Privacy Policy
Effective Date: 2025
Train Me Education (“TME”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information, and your rights regarding that information.
By using our website, enrolling in our courses, or providing us with your personal information, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Details
Name, email address, phone number
Date of birth, address
b. Course Information
Enrollment details, course progress, assessments, certifications
Attendance records and session participation
c. Payment Information
Payment method, billing address, transaction history
d. Technical Information
IP address, device type, browser, and usage data from our website
Cookies and analytics tracking
2. How We Use Your Information
We use your information to:
Provide and manage our courses and services
Communicate with you regarding your course, account, or purchases
Process payments and issue receipts
Improve our website, courses, and services
Send marketing communications (with your consent)
Comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service providers who assist us with payment processing, email communication, website hosting, and analytics
Regulatory bodies when required by law or to verify accreditation requirements
Legal authorities if required for legal purposes or to protect our rights
4. Cookies and Tracking
Our website uses cookies and tracking technologies to improve your experience, understand usage patterns, and personalise content. You can manage your cookie preferences in your browser settings.
5. Data Storage and Security
We store your personal information securely using industry-standard measures. While we take reasonable steps to protect your data, no system is completely secure. You should also take care when sharing personal information online.
6. Your Rights
Under Australian privacy law, you have the right to:
Access your personal information
Correct or update your personal information
Request deletion of your personal information (subject to legal or contractual obligations)
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [Insert email address].
7. Retention of Information
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or for legitimate business purposes.
8. Children’s Privacy
Our services are not directed to individuals under 18 years old. We do not knowingly collect personal information from children.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Train Me Education
Email: hello@trainmeeducation.com.au